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Very professional and friendly at the same time. The Empire Automotive staff is also very thorough. A technician listened to what I had to say about the concerns I was having with my vehicle. In turn he explained the possibilities and what will be done to verify any issues. I was contacted later confirming problems, their recommendations and an estimate to fix. They repaired only what needed to be done. I do consider Empire Automotive "Outstanding In Their Field" regarding vehicle repairs, vehicle maintenance, customer service, their professionalism and honesty.Thank you Team Empire Automotive!
Trustworthy. Dependable. Professional. Empire Automotive has been our go to auto repair/servicing for as long as I can remember. They have become like family to us, I wouldn't take my vehicle anywhere else!!! Thank-YoU for your personal, friendly service!!!
Great service and friendly employees!
Empire Automotive is the best auto repair in Petaluma. Professional, honest, reliable and personal, friendly service.
Thanks Kathe, we so appreciative of all our great customers!
Everyone is courteous, friendly, and professional. Thank you!
Always a pleasure to work with Empire. Very professional, timely and personable. Chris always provides good information and explains in detail what he's going to do. They are a pleasure to work with from the front desk to the shop!
I have used Empire Motors ( as did my parents) since the beginning of Empire Motors. I would not hesitate to recommend them as their work is excellent - I have never had a problem with Empire Motors.
Excellent as always.
These folks are absolutely the best. I will always use them for all my car needs.
Your simple straight forward description of the minor damage we did driving for 20 miles with the hand brake on, was just what we needed. I appreciated your assurance that your inspection revealed ed that no additional maintenance was currently required. We are pleased to have been customers of Empire Automotive for over 10 years and through several cars. We have found that we can. rely on your advice with confidence.