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5

After giving up on the mechanic I was using in Sonoma, I followed some referrals from friends from Petaluma and took my car to Empire Automotive. I was extremely pleased with their service. I had a minor leak show up following their repair of a power steering pump, and I was leaving town that day for a 1200 mile trip through the deserts of the Southwest. They took my car back in immediately, and found the minor problem and fixed it, so I could travel with confidence. There was no fault with their work; these things will happen; it is how it is handled that matters. I greatly appreciate that their mechanic takes the time to come out and talk to you and explain what they have done. Their conscientious care and service has won them a new customer.

5

Fabulous as always~

5

Great service! Clear about any problems or concerns and communicates well with how to solve any issue. Friendly staff and wonderful pets!

5

The service is thorough and complete. Everyone is friendly. The car is worked on in a timely manner. I had a follow up problem/question the next day. I brought the car in and it was serviced on the spot. Couldn't be happier with the whole experience!!

5

Truly top notch service! I always feel confident when I drive away after a service. Empire Automotive excels at Excellence. My one stop auto shop, and my mechanics for life. I highly recommend them for all your auto needs.

5

Excellent service, as always. Scott made my day possible with attentive service and responsive phone calls.

5

Great full service garage!

5

Car in earlier than appt. Completed within 2 hrs. Unexpected and appreciated.

5

Chris is very knowledgeable & clearly explains everything to you! I trust them & feel that The fee's are fair & I'm not being over charged! Scott at the front desk is friendly & efficient!

5

As always, the service at Empire was excellent! Everyone there is amazingly friendly and helpful.

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