Chris, the service manager, is excellent at explaining what needs to be done now, in the near future and what can wait. He makes you feel a part of your vehicles service and care. I trust them with my young adult daughters and their cars. I highly recommend this shop to my friends. Each time they go in for service they thank me for recommending this shop. September 2017: Chris set up an appointment to replace my timing belt. His work was excellent and on time. His price included everything that should be done; all parts and pieces. There were no surprises. He followed on other concerns I had about my 18 year old car. He checked everything and only fixed what NEEDED to be repaired. Chris refused to fix or replace anything that did not need it. I trust this shop. I would send all my friends and family here with confidence.