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5

Fabulous customer service. Even though it was just an oil change and some minor things, the mechanic (Chris) explained everything both before and after. The office staff is friendly and helpful. The customer lounge was better than the one at Lexus. An all-around positive experience.

5

Would recommend to all my family and friends. Could not get better friendly service.

5

Chuck, Chris, and their crew always do an excellent job.

5

Really appreciate and like how Empire Automotive is all about Customer service. I usually work with Chris, and he is always Honest, Communicates, Knowledgeable and friendly. I moved away from the Petaluma area about 6 years ago and still bring my vehicles to Empire because I trust them! I arrange my rides for drop off and pick up, as I live an hour away now, but still worth it all to continue to work with Chris and the Empire Automotive Team. Will continue working with them.

5

Chuck and Chris are the best.. They always manage to get all my trucks diagnosed and fix fast and within my budget.

5

Professional and Honest service. Empire mechanics take pride in their work

5

Thank you Chuck and Chris for taking such good care of our old diesel pick-up! Empire Automotive came highly recommended to me by relatives and by friends and I have never been disappointed. Chuck is thoughtful in his recommendations and keeps the truck well maintained without ever pushing for unnecessary fixes.

5

Professional and friendly. They use quality products and are reasonably priced. Friends referred us to Empire, and we will refer other friends. Thanks Empire!

5

I meant {5}!!!!

5

I had an awesome experience at Empire. They were very knowledgeable and reasonable. A great local family operated business.

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