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5

Hands down the best automotive shop in Petaluma! Fantastic service and great people! Would recommend everyone to this place

5

Great service, Great Customer Service,

5

Outstanding service .

5

... RV’d from Phoenix to Lawson’s Landing, then jeeped along hwy 1... it was end of day with Empire’s doors about to close when we drove up, the Jeep rear end has issues .. gear oil spattering everywhere ... the office admin quickly went to see if any staff was still available to do a visual and make suggestions as to how to move forward, Chris crawled under the Jeep and even topped off the differential so we could make it back the next day ... the process was terrific, with comprehensive, professional explanations for all work needed and completed ... a most satisfying experience for money I didn’t want to spend but had to (many extra steps were not even charged for)

5

excellent service with a difficult problem

5

A couple of years ago, when my old shop changed hands and the service went downhill, I changed to Empire. I wish I had done so earlier. There work is top-notch and their service staff makes me feel welcome.

5

Very straightforward , no surprises. You are treated like a person not like a number. Everyone is very personal , great place.

5

Great service! We bring all our vehicles here.

5

Always have excellent service from your company! Thank you!

5

Their professionalism, hard work ethic and personal service.

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