Petaluma Auto Repair

I highly recommend Empire Automotive. They are the best, such great customer service. Chris even fixed my review mirror for me!

We could not have been treated better or more skillfully. They saw me in a pinch when my brakes were making a really bad sound and got me right in for a brake job and service. Everything was done perfectly and skillfully from the receptionist to the waiting room to the actual work. I felt that the price was very fair. I can't imagine going anywhere else for our car maintenance.

The serviceman who worked on the brakes was very accommodating. Great staff of people.

Great service, very knowledgeable, caring, understanding, empathetic, and sympathetic

Adriana, Chris, Chuck and everyone at Empire are the greatest. They listen, they never talk down to you, and they get the job done right, quickly and at a fair price. Chuck is great at communicating if things go sideways, and I should know. My Chevy truck, my daughters Honda, my girlfriend's Prius, even my ex wife's Nissan have all received excellent service here over the last decade. Best shop, best people, best service I've ever experienced in 40 years of driving! No B. S.

Empire is the place to go for great service for your vehicle. The people there know what to do to help. Len Svinth

Empire Automotive is always fair and reasonable in their pricing. Most importantly, they know what they are doing and do a great job. They are our go to auto mechanic for not only our business but for our personal vehicles.

We’ve been going to Empire for years. If you’re looking for honest consistent service this is the place.

Chuck, Chris, and crew are simply the best.

I've been using Empire Automotive for automotive repairs since about 2000. Fortunately, I don't need repairs that often but for several years with me, my wife and two daughters driving we did need repairs. The business is family run with family members doing mechanical repairs and office work. I started using them because of a few co-workers recommendations. They've always been polite, get me in ASAP and their labor rates are much lower than most dealerships. I don't do this with many businesses but when they tell me I need certain parts relaced etc and the cost will be a certain amount, I don't question them as I trust them to be fair to me and they're usually better than fair in their prices and reccomended work. I don't just give a green light to most repair facilities/busineses etc, but Empire Automotive is one of the exceptions for me. The work is usually done fairly quickly. Once your cars issue is diagnosed, they will usually call you and explain the problem and ask for approval ( as any legit shop shoild do). So, basically, I trust them and would refer anyone to them for automotive repairs.