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5

Once again Chris and Chuck Robfogel, owners of Empire Automotive, got my old diesel pickup (2003 model) quickly back on the road after diagnosing and replacing a broken vacuum pump. I've gone to Empire Automotive for over 20 years. It's the kind of shop where you can take your vehicle knowing that it will be repaired expertly by professionals. But more than that, much more in my opinion, they are fair and honest. In this day and age, where a man's word is not worth what it once was, it's nice to trade with a local family business, where their word can be taken to the bank. John Torrens Petaluma

5

Amazing service! Very helpful and they go above and beyond in trying to figure out what's going on with my car.

5

Convenient local service for my Mazda, easy to make the appointment on line; a safe place to wait; thorough review and follow-up for the car’s needs; a fair price in a timely manner. Mechanic had the parts on hand for the scheduled service I needed; listed the future work and parts I would need and when those should be done, one thing in a month or so, the rest at the time of the next scheduled service. The receptionist was nice, friendly and helpful; the mechanic (or technician) seemed very competent.

5

Chuck, Chris, and their crew are the best.

5

Always great work and excellent service.

5

Great service as always. Never ever do they try to push anything you don't need on you.

5

Absolutely the BEST.

5

Been a customer for over 15 years. Consistently great service and just the nicest people. I highly recommend them!

5

We have had most of our car servicing done at Empire Automotive through the years. They make an effort to fit us into their busy schedule and get us back on the road, listen to our description of car problems, and after servicing give a clear explanation of what they found and what future maintenance they would recommend. They are easy to get to, have a nice customer lounge with TV, snacks and coffee. Chuck and son Chris grew up here and have a loyal customer base, they are a solid part of our community. The business goes back to 1983, and they work on all kinds of cars, from Minis to Land Rovers. I highly recommend you give them a try.

5

Empire is always a good call. They are experts and give all of the information up front to make better decisions when it comes to your cars care. I trust them and always leave happy I chose to go to Empire.

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