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5

Your labor rate is very competitive and nearly 22% below the major dealerships. You greet me by my name and with a smile as soon as I get there. When asking me whats wrong with my vehicle, you give me your undivided attention without being destracted by a cell phone or another customer or employee. Your people do it right the first time and if there ever should be a question, you call me and we discuss it. My car and truck last a long time, I take good care of them by having them maintained regularly by you folks at Empire. I have referred you to everyone I know, I think its rare for a town the size of ours, to have such an outstanding family owned automovite maintainance and repair facility Thank you Chuck, Patty, and Chris.

5

Chuck and Patty treat my car like it's their own. They fix my car as needed and try to save me money at the same time. They give me a ride to the gym so I can exercise while they fix my car. I love their specialty flavored coffees and snack bar in the waiting room!

5

Wonderful and honest people. Have been going there for years.

4

The windshield wipers were replaced but now they make a loud screeching noise and the passenger side does not wipe away the rain. Always friendly service and extremely reliable!

Thank you Brenda for letting us know about your wipers, we called immediately and had her bring vehicle for free replacements. Customer satisfaction is number one at Empire!

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5

Had to wait a bit but then they didn't charge me for the extra time it took them to fix my car.

5

Greetings, Maria of Out West Garage services my Acura and I had recommended you to her for Smog testing. Happy Holidays, Scott Borski

5

Absolutely - you are now my garage of choic e! Happy Holidays

5

You guys always communicate well, get the job done, are a pleasure to talk with, and go beyond good service to make taking in our cars as easy and painless as possible. I always recommend you to Petaluma friends. Thanks for your excellent service.

5

This was the first time the kid had to face auto repairs on his own dime. He took my recommendation. It turned out to be a cheap fix rather than the dreaded tranny end-of-old-car. He learned about dealing with a mechanic that he trusts without the bad experience.

5

Great group of people. Felt very welcome and appreciated even though I was in for a simple smog check. Will be my first call when I need mechanical work. Thanks!

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